How my journey began.
I’ve been working with vulnerable people for over 13 years now and in each role have delivered training to volunteers, staff and clients. I started as a volunteer myself and built a career in the homelessness sector.
I help charities to ensure their staff are well-equipped to deal with everything from ever-changing legislation through to volunteer management. I’ve worked across a variety of roles ranging from front line experience with clients to managing complex volunteer programmes, and have a good understanding of how charity organisations work and what they need to thrive.
I’ve worked with big names charities including St Mungo’s, DePaul and Thames Reach among others, helping them to upskill staff and volunteers by running dedicated training sessions on a range of topics. I have experience in both delivering existing training programmes on behalf of organisations, and creating bespoke training sessions dependent on the needs of the organisation and individuals. I am fully adaptable to the needs of the charity.
I have a Level 3 in teaching and a degree in Visual communication. I have a passion for ensuring others have the knowledge and skills they need to excel at their jobs and contribute to ending homelessness in the UK. I am professional, approachable, and teach with a hands on methodology that helps my attendees absorb the material we cover on the course.
Why choose me?
With 13 years of experience in the industry, I've been lucky enough to work with many charities and clients. Not only I have accrued front line experience and a wide range of knowledge in the sector, but I know that all charities operate differently. While we are all working towards one central goal to support people, each charity and its staff are different, and I will work with you to create the training session or programme that will best benefit your staff and business.
I can also offer:
Competitive pricing
Consultancy projects, problem solving for organisations
Bespoke training courses dependent on your specific business needs
One hour workshops, perfect for away days and team meetings
Facilitation
Training styles adapted to your audience
What People Are Saying
“
Kelly’s training helped me understand how the mental health sector worked in the UK and how I could best support clients in crisis.
”
— Sara P
“
I was able to understand the questions I needed to ask clients to fully assess people, after Kelly’s training.
”
— ELIZABETH B.
“
Kelly supported the organisation so that we could work with volunteers well, she really improved the offer we now have for volunteers.
”
— Bill T
“
After Kelly’s training on getting into the sector, I had the confidence to go for interviews and I got a job as a support worker which I love!
”
-Alex S
Chat with me
Lets talk about your organisation’s needs.